TERMS OF USE

1. Acceptance of Terms

By downloading, accessing, or using the HBC Playbook mobile application (the “App”), including features accessed through mobile or web interfaces, you (“you,” “user”) agree to these Terms of Use (“Terms”). If you do not agree, do not use the App.

These Terms govern your use of the App in addition to the Privacy Notice, which explains how we collect and use information.

2. Who May Use the App

A. Parent/Guardian Accounts.

Parents or legal guardians may create an account to use the App for informational content and tools related to youth sports recruiting.

B. Adult Athlete Accounts.

A parent/guardian may initiate the creation of an account for an athlete who is 18 or older. By doing so, the parent/guardian represents that the athlete has permitted them to do so. The adult athlete will be required to review and accept the Terms and Privacy Notice upon first login, and their continued use of the App constitutes their consent to data collection and use as described therein.

C. Child Accounts

Parents/guardians may create child accounts for youth athletes. By doing so, the parent/guardian represents that they have the legal right to provide consent for their child's data to be collected and processed in accordance with the Privacy Notice and applicable law (including COPPA).

D. Age Restrictions

Children under age 13 may use the App only if a parent or legal guardian has created the account and provided consent. If you are under 18, you may use the App only with the involvement of a parent or guardian.

3. Acceptable Use

The App is provided for informational purposes. You may use the App in compliance with these Terms and the Privacy Notice.

You agree not to:

• Use the App in a manner that violates any applicable laws or regulations.
• Enter unauthorized personal data of individuals other than your own child or other authorized users.
• Attempt to gain access to data or accounts you are not authorized to view.
• Reverse engineer, decompile, or disassemble the App.
• Enter sensitive information into free-text fields, including health/medical information, social security numbers, financial account information.
• Use the App to harass, threaten, or share inappropriate content.

4. User Conduct and Prohibited Content

You are solely responsible for all content you or your child enter into the App (including free-text responses).

Prohibited conduct includes:

• Entering sensitive personal information (financial, health or medical details, social security numbers, misconduct reporting, etc.)
• Posting harassing, defamatory, or offensive content
• Uploading content that violates the rights of others

We may remove or block access to prohibited content, but we are not obligated to and the App is not designed to monitor every submission.

5. Not a Safety Reporting Tool / Not Monitored

The App is not designed for purposes of or monitored for emergency, safety, or misconduct reporting and is not intended for reporting abuse, self-harm, or urgent issues. For emergencies, call 911 (or local emergency services). For club issues, contact your club through its official channels.

The existence of free-text fields or other inputs does not imply review or monitoring by us, LOVB, or any third party.

6. Content

Informational content is provided for informational purposes and is not legal advice or National Collegiate Athletic Association (NCAA) compliance advice.

7. Information Access and Sharing

The App will share certain user data (check-ins, saved schools, goals, conversation responses, and activity data) with authorized representatives of the club or league (“LOVB Personnel”) and LOVB affiliates (meaning League One Volleyball, Inc. and its controlled clubs or related entities that are authorized to access the App for program-support purposes).

Your use of the App signifies consent to this sharing under the terms of the Privacy Notice.

8. Parental Rights and Controls

Parents/guardians may:

• Review and edit child account information
• Delete their parent and linked child accounts (see Section 10)
• Manage notification preferences

9. Intellectual Property

All content in the App, including text, graphics, logos, and software (“App Content”), is owned or licensed by us. Your use of the App does not grant you any rights to redistribute, sublicense, or claim ownership of App Content.

10. Accounts and Deletion

If a parent deletes the parent account, any linked child account and associated data stored in the App will also be deleted. Deletion is permanent and cannot be undone.

11. Third-Party Service Providers

The App may use third-party services for:

• Analytics and Notifications: Firebase for analytics and push notifications;
• Email Communications: Resend for transactional and operational email delivery;
• Crash Reporting: Sentry for error tracking and diagnostics;
• Hosting and Infrastructure: Supabase, Railway, and AWS for database hosting, backend services, and cloud infrastructure.

These services process data on our behalf and are limited to internal operations and service delivery. They are not permitted to use personal information for their own marketing or cross-app tracking.

12. Disclaimer of Warranty

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE APP.

14. Changes to Terms

We may update these Terms at any time. We will notify you of material changes via in-app notice, email, or by updating the “Effective Date” at the top of this document.

15. Governing Law

These Terms are governed by the laws of State of Missouri.

16. Contact

For questions about these Terms or to exercise your privacy rights, contact hbcprivacy@huschblackwellconsulting.com.